Support Center
Need help? Find answers to common questions or get in touch with our support team.
Frequently Asked Questions
How do I set up biometric authentication?
Go to Settings within the app and enable biometric authentication. Make sure your device has Face ID, Touch ID, or fingerprint recognition enabled in your device settings.
Is my data encrypted?
Yes, all your credentials are encrypted using AES-256 encryption. Your master password is never stored and is only used to derive encryption keys locally on your device.
Can I sync my data across devices?
Currently, MyVault stores data locally on your device for maximum security. We recommend using secure backup methods if you need to transfer data between devices.
How do I generate a strong password?
Use the password generator in the app. You can customize the length, include special characters, numbers, and uppercase/lowercase letters to create secure passwords.
What happens if I forget my master password?
Unfortunately, if you forget your master password, your data cannot be recovered as it's encrypted locally. Make sure to choose a memorable password or store a secure hint.
Is MyVault free?
MyVault offers a free version with basic features. Premium features are available through in-app purchases for advanced security options and unlimited storage.
Contact Support
Can't find what you're looking for? Our support team is here to help.
Security Notice
For security-related concerns, please contact us immediately at cristiano.battini@outlook.com. We take the security of your data very seriously.